We would like to remind you that in the event of cancelling a trip due to traveller s needs prior to the train s departure for ticketless refunds can only be requested using the specific automatic refund function that can be activated by calling up the ticket from the my trips link in the reserved area. Set the data for the refund request the fields with an asterisk are required. Information on whether or not your fare is eligible for cancellation and strike refund prior to the strike date can be found under the fare rules stated for your ticket.
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