Trenitalia Refund Online

To apply for a refund.

Trenitalia refund online. For medium and long distance trains full refunds shall be provided in the form of a credit that can be used within one year. If you no longer intend to use the ticket and want to cancel the journey you can request a refund before departure with a deduction charge of 20. At all ticket offices. Of course both scenarios assume.

Now i know that when you login to trenitalia. A year from receiving a voucher is even better than the date of travel. We would like to remind you that in the event of cancelling a trip due to traveller s needs prior to the train s departure for ticketless refunds can only be requested using the specific automatic refund function that can be activated by calling up the ticket from the my trips link in the reserved area. Posted by bethfl op 05 06 20 08 13 pm.

Call center customer service offices conciliation person with reduced mobility in case of strike how to send a complaint refund and compensation refund for journey cancellation coronavirus trenitalia. The refund request can be made by filling in the appropriate form or at the ticket offices. Alternatively you can manage your ticket by using the following form filling in with the pnr and the email used for the purchase. New public health protection measures service quality report european regulation ec no 1371 2007.

If you bought your ticket online you can change it in the customer area on this website. You can request your bonus after 24 hours from the date of travel and up to 12 months. Is not a purchaser decision but you are not forbidden to ask a cash refund. But in my case it says pnr not refundable.

Ricky thanks for more details. This will not do and i am trying hard to get intouch with trenitalia to get them to cancel the ticket and refund me the ticket price i had paid. You can request online to refund your ticket by entering your pnr code. After departure refund is not allowed.

In case of late arrival of frecciarossa frecciargento and frecciabianca trains from 30 to 59 minutes after the time scheduled trenitalia will issue a bonus equal to 25 of the ticket price that you can use for future purchases. Trenitalia can politely answer you that their policy is to refund with a voucher. If you bought your ticket without being registered you can retrieve your ticket filling in your name surname and code for retrieving the. Refund or compensation request form.

For regional trains a full refund will be made in cash.