Trenitalia Call Center

The new cartafreccia platinum can also be used as a prepaid payment card. Option 1 purchases and invoice issuing. You will keep your personal cartafreccia code and all your accumulated points.

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You will keep your personal cartafreccia code and all your accumulated points.

Trenitalia call center. Attivo tutti i giorni 24h su 24h per i seguenti servizi. The new cartafreccia platinum can also be used as a prepaid payment card. You can communicate with us through e mail or give us a call and we will help you. Please contact our call centre for the following services.

Upon receipt of the card if you wish you can activate the payment functions for your daily purchases in italy and abroad in authorised sales points. Assistenza e contatti i call center guida all acquisto online procedura di conciliazione uffici assistenza clienti servizio bagagli e oggetti smarriti assistenza online faq per le persone a mobilità ridotta punti vendita punti vendita in italia e all estero biglietterie self service ufficio gruppi trenitalia in biglietteria e nei frecciaclub. Guide to purchasing online. From fixed line the cost of the connection vat included is of 30 5 euro cents and of 54 9 euro cents per minute.

Upon receipt of the card if you wish you can activate the payment functions for your daily purchases in italy and abroad in authorised sales points. New public health protection measures service quality report european regulation ec no 1371 2007. Call center customer service offices conciliation person with reduced mobility in case of strike how to send a complaint refund and compensation refund for journey cancellation coronavirus. Option 3 information.

You can purchase your ticket at the ticket office via the trenitalia call center or at a travel agency both in store and online. If bought online instead it doesn t need validation and is valid for four hours. For access to any type of trenitalia service or information the customers can contact the call center active every day of the week from both fixed and mobile phones. 89 20 21 chiama.

Please consult the guide to purchasing online for useful information on. Call center customer service offices conciliation person with reduced mobility in case of strike how to send a complaint refund and compensation refund for journey cancellation coronavirus. Per informazioni ed assistenza contatta il call center al numero verde trenitalia. The ticket for a regional train bought at the ticket office needs to be validated and from that moment is valid for four hours.

Option 2 reservation changes and refunds. New public health protection measures service quality report european regulation ec no 1371 2007.