Trenitalia Regional Train Refund

I would prefer to get my money back.

Trenitalia regional train refund. I fortunately was going to purchase the regional train tickets after we arrived in italy. For regional trains a full refund will be made in cash. Render it impossible for trenitalia s p a. Please refer to the transport terms applied to regional trains for more information.

New public health protection measures service quality report european regulation ec no 1371 2007. In case of late arrival of frecciarossa frecciargento and frecciabianca trains from 30 to 59 minutes after the time scheduled trenitalia will issue a bonus equal to 25 of the ticket price that you can use for future purchases. You can request your bonus after 24 hours from the date of travel and up to 12 months. On this site only for ticket purchased on line using.

To buy a seasonal ticket you must select the train departure time validity period key in the date of birth and make payment. We would like to inform you that reports and or requests for assistance regarding the cartafreccia programme must be sent in the dedicated section support for members. For medium and long distance trains full refunds shall be provided in the form of a credit that can be used within one year. I bought the tickets through the trenitalia website i registered which is now allowing for a voucher good for a year for fast trains.

The request can be submitted to the ticket office or by sending this form and the original ticket by post to the regional. Train journey date d d m m a a serial number and ti for smart card holders. It is not possible to request refunds for regional tickets using this form. After completing the on line purchase steps you will receive an e mail with attached pdf file of the travel discount card containing the identification details of the holder and journey once printed you can take it directly on board the train.

For medium and long distance train services a full refund will be made using an electronic voucher bonus that can be used within one year. Set the data for the refund request the fields with an asterisk are required. I have read on this site about some people getting refunds to their credit card. For regional trains full refunds are provided in cash.

Trenitalia staff should do their best to get you booked on the next available train. At all ticket offices. If there are no other trains available you can request a cancellation and strike refund directly at the train station italiarail as agent of the rail company in italy has no responsibility on delays or cancelations operated by the rail company.