Trenitalia Refund Status

I agree that if the amount paid for the ticket is only 9 euros it s not worthwhile losing sleep over the incident. Call center customer service offices conciliation person with reduced mobility in case of strike how to send a complaint refund and compensation refund for journey cancellation coronavirus. The employee stated that it was going to take considerably more time than the original 30 days estimate to process all of the refund requests.

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The provision of the data necessary for the purposes referred to in point b is of an optional nature hence failure to provide such will merely make it impossible to improve the management of the reimbursement request in case of.

Trenitalia refund status. Arrows red white silver intercity day and night mixed travel arrows intercity regional how to ask for a ticket refund for coronavirus. To manage the refund request. New public health protection measures service quality report european regulation ec no 1371 2007. Engineering works are taking place in italy.

As the hyperlinked posting informs trenitalia appears to have accommodated at least one traveller with a nearly identical problem so it s certainly worth trying to get a full refund. One refund though not in full was fairly straightforward and instantaneous online. On this site only for ticket purchased on line using. You can also check the status of a train online using trenitalia s departure board trenitalia s traffic update page and italo s departure board.

15 april 2020. Another has been a bit. Answer 1 of 53. Major disruptions are listed below.

The state railways make their customers available three different modes to request a refund through three distinct channels. Render it impossible for trenitalia s p a. At all ticket offices. The refund request can be made by filling in the appropriate form or at the ticket offices.

For regional trains a full refund will be made in cash. In case of late arrival of frecciarossa frecciargento and frecciabianca trains from 30 to 59 minutes after the time scheduled trenitalia will issue a bonus equal to 25 of the ticket price that you can use for future purchases. You can request your bonus after 24 hours from the date of travel and up to 12 months. In another thread someone commented that they had contacted trenitalia about the status and trenitalia responded that they are simply overwhelmed by the number of refund requests.

I am currently seeking a refund from trenitalia because of my necessary cancellation of travel plans due to the covid 19 outbreak in italy.