Trenitalia Fine Refund

On this site only for ticket purchased on line using. In case of late arrival of frecciarossa frecciargento and frecciabianca trains from 30 to 59 minutes after the time scheduled trenitalia will issue a bonus equal to 25 of the ticket price that you can use for future purchases. At all ticket offices.

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There are hyperlinks to the refund request forms to be used note the different forms for the reserved and the unreserved trains.

Trenitalia fine refund. Alternatively you can manage your ticket by using the following form filling in with the pnr and the email used for the purchase. We would like to remind you that in the event of cancelling a trip due to traveller s needs prior to the train s departure for ticketless refunds can only be requested using the specific automatic refund function that can be activated by calling up the ticket from the my trips link in the reserved area. It can take many weeks for trenitalia to respond to a refund request and they will contact you directly. Refund or compensation request form.

Arrows red white silver intercity day and night mixed travel arrows intercity regional how to ask for a ticket refund for coronavirus. Form to make a request for reimbursement or compensation. The refund for trenitalia unreserved trains i e. Call center customer service offices conciliation person with reduced mobility in case of strike how to send a complaint refund and compensation refund for journey cancellation coronavirus trenitalia.

If you bought your ticket without being registered you can retrieve your ticket filling in your name surname and code for retrieving the. New public health protection measures service quality report european regulation ec no 1371 2007. You can also submit your request for refund at trenitalia ticket windows at train stations. Set the data for the refund request the fields with an asterisk are required.

The refund request must be sent within 30 days from the cessation of the situations indicated in points a and b or within 30 days from the departure date for point c. The refund request can be made by filling in the appropriate form or at the ticket offices. To manage your purchase you can log into your area go to purchased travel and visualise the journey you wish to modify. The state railways make their customers available three different modes to request a refund through three distinct channels.

Information on whether or not your fare is eligible for cancellation and strike refund prior to the strike date can be found under the fare rules stated for your ticket. You can request your bonus after 24 hours from the date of travel and up to 12 months. Regionale and regionale veloce will be in cash.