Trenitalia Refund Covid 19
Is forbidden to travel due to the covid 19 emergency.
Trenitalia refund covid 19. Another has been a bit. Been looking at the trenitalia site for information about cancelling a rome florence round trip ticket for late march early april and this page https refund for journey cancellation html says. Read the latest information on train disruptions due to coronavirus covid 19. Here s how to request a refund.
With a bonus for a new ticket to be bought within 12 months. Trenitalia italy essential travel info. For coronavirus trenitalia returns the total value of the tickets of those who give up traveling. It can take many weeks for trenitalia to respond to a refund request and they will contact you directly.
Refund for travel cancellation due to corona virus valid for one way ticket purchased until the 23 rd of february 2020 included how to fill out the form dear customer in order to help you we have prepared a procedure for a special refund if you decide not to travel due to coronavirus. See whether you re eligible for a refund for travel in europe. Answer 1 of 62. They do not include italiarail in this process.
Your data will be processed using electronic and hard copy media in order to guarantee suitable measures of security and privacy. If your train arrived late at the final destination you are entitled to a compensation for delay equal to. If you wait to process the refund when you return home it could take upwards of six months to receive your refund. One refund though not in full was fairly straightforward and instantaneous online.
Refund for journey cancellation following the provisions about the coronavirus travellers can obtain a full refund for journey cancellation on tickets that have been purchased regardless of the fare by submitting a request within the time period indicated in the relevant national provisions for one of the following reasons. Invites you to carefully. Read the latest information on train disruptions due to coronavirus covid 19. In the day of sunday 23 february 2020 trenitalia announced that will be refunded totally i tickets purchased e not used by those who intend give up traveling to avoid the spread of coronavirus infection.
I am currently seeking a refund from trenitalia because of my necessary cancellation of travel plans due to the covid 19 outbreak in italy. 25 of the ticket price for a delay ranging from 60 to 119 minutes. 50 of the ticket price for a delay of at least 120 minutes. Trenitalia will contact you directly.
Travellers can obtain a full refund for journey cancellation on tickets that have been purchased after 23 february 2020 regardless of the fare by submitting a request within the time period. Italo offered a free exchange of all tickets for journeys up to 13 june 2020 in the form of a voucher which is valid for one year applications were closed on 30 may on italo s website.