Refund From Trenitalia

You can request your bonus after 24 hours from the date of travel and up to 12 months. Is not a purchaser decision but you are not forbidden to ask a cash refund. If you wait to process the refund when you return home it could take upwards of six months to receive your refund.

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Of course both scenarios assume.

Refund from trenitalia. Been looking at the trenitalia site for information about cancelling a rome florence round trip ticket for late march early april and this page https refund for journey cancellation html says. The refund request can be made by filling in the appropriate form or at the ticket offices. They do not include italiarail in this process. Posted by bethfl op 05 06 20 08 13 pm.

We would like to remind you that in the event of cancelling a trip due to traveller s needs prior to the train s departure for ticketless refunds can only be requested using the specific automatic refund function that can be activated by calling up the ticket from the my trips link in the reserved area. Code the inclusion of characters in the picture is needed to prove that he is a person to make a request and not a program. Refund or compensation request form. Trenitalia will contact you directly.

Trenitalia can politely answer you that their policy is to refund with a voucher. Set the data for the refund request the fields with an asterisk are required. For regional trains a full refund will be made in cash. In case of late arrival of frecciarossa frecciargento and frecciabianca trains from 30 to 59 minutes after the time scheduled trenitalia will issue a bonus equal to 25 of the ticket price that you can use for future purchases.

On this site only for ticket purchased on line using. At all ticket offices. Ricky thanks for more details. This procedure serves to avoid malicious use automatic procedures for illicit purposes for example to send large quantities of data not required.

Travellers can obtain a full refund for journey cancellation on tickets that have been purchased after 23 february 2020 regardless of the fare by submitting a request within the time period. It can take many weeks for trenitalia to respond to a refund request and they will contact you directly. Form to make a request for reimbursement or compensation. A year from receiving a voucher is even better than the date of travel.